Shipping Policy
At merrybough.com, we are committed to delivering your holiday decorations and festive products in a timely and efficient manner. Please review the following information regarding our shipping procedures, delivery timelines, and related policies.
Shipping Methods and Carriers
We partner with reputable national and regional carriers to ensure your order arrives safely and on time. Shipping methods may vary based on the size, weight, and destination of your order. Standard shipping options include ground transportation, though expedited services may be available for select products and delivery locations.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. During peak holiday seasons, processing times may extend slightly due to high order volume. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Destinations
merrybough.com currently ships to all 50 U.S. states, as well as to select territories. At this time, we do not offer international shipping.
Delivery Timeframes
- Standard Shipping: 3–7 business days after processing
- Expedited Shipping: 2–3 business days after processing
Please note that delivery times are estimates and not guaranteed. Carriers may experience delays due to weather, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on the total weight of your order, the shipping method selected, and the destination. You can view the shipping cost at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.
P.O. Boxes and APO/FPO Addresses
We are unable to ship to P.O. boxes. We do, however, ship to APO/FPO addresses via USPS. Please allow additional time for delivery to these locations.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect or incomplete address, refusal of delivery, or failure to pick up the package from the carrier, we will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Lost Packages
If your package appears damaged upon delivery, please refuse the shipment or note the damage with the carrier immediately. If your order is lost in transit, please contact us for assistance. merrybough.com is not responsible for packages that are lost or stolen after delivery has been confirmed.
Changes to Your Order
If you need to change your shipping address or modify your order, please contact us as soon as possible. We are unable to make changes once your order has been shipped.
Holiday Shipping Deadlines
To ensure your decorations arrive in time for the holidays, we recommend placing your order by the following dates (based on standard shipping estimates):
- Christmas: December 10th
- Thanksgiving: November 15th
- Other Holidays: Please order at least 2 weeks in advance
Returns and Refunds
For information regarding returns, refunds, or exchanges, please visit our Returns Policy page.
Questions
If you have any questions about our shipping policy, please refer to our FAQ section or contact us through our website.
